To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

April 13, 2020 - 10:00 AM to 12:00 PM
Century Village in Pembroke Pines
Pembroke Pines: 954‑722‑6400
April 14, 2020 - 9:00 AM to 12:30 PM
Nuevo Comienzo - New Beginnings Church
Lakeland: 863‑686‑3189
April 15, 2020 - 10:00 AM to 2:00 PM
CareerSource Okaloosa/Walton - Intake and Outreach Session
Ft. Walton Beach: 850‑595‑5566
April 15, 2020 - 10:30 AM to 1:00 PM
Oceanway Senior Center
Jacksonville: 904‑399‑8484
April 18, 2020 - 10:00 AM to 2:00 PM
Reimagine Spring Milton
Milton: 850‑595‑5566
April 23, 2020 - 10:00 AM to 2:00 PM
Reliance Medical Center
Lakeland: 863‑686‑3189
April 24, 2020 - 1:00 PM to 5:00 PM
Jacaranda Public Library BY APPOINTMENT
Venice: 941‑743‑8347

More events...

What's New

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FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.