To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

September 22, 2020 - 10:00 AM to 3:30 PM
Sarasota Hearing Center, By Appointment
Sarasota: 941‑743‑8347
September 22, 2020 - 8:00 AM to 11:00 PM
Lena Vista Baptist Church
Auburndale: 863‑686‑3189
September 24, 2020 - 10:00 AM to 2:00 PM
Reliance Medical Center
Lakeland: 863‑686‑3189
September 29, 2020 - 8:00 AM to 11:00 PM
Lena Vista Baptist Church
Auburndale: 863‑686‑3189
October 1, 2020 - 10:00 AM to 2:00 PM
Dedicated Senior Medical Center - South
Lakeland: 863‑686‑3189
October 6, 2020 - 10:30 AM to 3:00 PM
Advanced Hearing Solutions BY APPOINTMENT
Englewood: 941‑743‑8347
October 6, 2020 - 9:00 AM to 12:30 PM
Nuevo Comienzo - New Beginnings Church
Lakeland: 863‑686‑3189

More events...

What's New

What's new image


FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.