To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

November 18, 2019 - 10:00 AM to 12:00 PM
Century Village in Pembroke Pines
Pembroke Pines: 954‑722‑6400
November 18, 2019 - 10:30 AM to 2:00 PM
Dedicated Senior Medical Center - Arlington
Jacksonville: 386‑944‑7850
November 18, 2019 - 9:30 AM to 11:30 AM
West Perrine Senior Center
Perrine: 305‑271‑7343
November 19, 2019 - 1:00 PM to 3:00 PM
Spring Hill Enrichment Center
Spring Hill: 727‑853‑1010
November 19, 2019 - 10:00 AM to 12:00 PM
Brooksville Enrichment Center
Brooksville: 727‑853‑1010
November 19, 2019 - 9:00 AM to 4:00 PM
Screen & Clean
Jacksonville: 904‑355‑3403
November 19, 2019 - 9:30 AM to 11:30 AM
Gulfport Senior Center
Gulfport: 727‑399‑9983

More events...

What's New

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FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.