To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

August 11, 2020 - 10:00 AM to 3:30 PM
Sarasota Hearing Center By Appointment
Sarasota: 941‑743‑8347
August 11, 2020 - 9:00 AM to 12:30 PM
Nuevo Comienzo - New Beginnings Church
Lakeland: 863‑686‑3189
August 12, 2020 - 9:30 AM to 2:00 PM
Active After 50 Expo Orange Park
Orange Park: 386‑944‑7850
August 13, 2020 - 8:00 AM to 11:00 AM
Dedicated Senior Medical Center - North
Lakeland: 863‑686‑3189
August 18, 2020 - 8:00 AM to 11:00 PM
Lena Vista Baptist Church
Auburndale: 863‑686‑3189
August 20, 2020 - 10:00 am to 2:00 pm
Lake Wales Library
Lake Wales: 863‑686‑3189
August 21, 2020 - 9:30 AM to 12:00 PM
St. Johns County Library-Main Branch
St. Augustine: 386‑944‑7850

More events...

What's New

What's new image


FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.