To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

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Or call FTRI at

Upcoming Events

December 12, 2019 - 10:00 AM to 1:00 PM
NuHope Eldercare Services BY APPOINTMENT
Sebring: 941‑743‑8347
December 12, 2019 - 10:00 AM to 1:00 PM
Riverview Senior Center
Jacksonville: 904‑399‑8484
December 12, 2019 - 10:00 AM to 2:00 PM
Dedicated Senior Medical Center - Blanding Christmas events
Jacksonville: 386‑944‑7850
December 12, 2019 - 10:00 AM to 2:00 PM
Naples North Collier Government Services Center
Naples: 239‑461‑0334
December 12, 2019 - 9:00 AM to 4:00 PM
Dedicated Senior Medical Center - South
Lakeland: 863‑686‑3189
December 12, 2019 - 9:30 AM to 1:30 PM
Dedicated Senior Center Delray Beach by ChenMed
Delray Beach: 954‑601‑1930
December 13, 2019 - 1:30 PM to 2:30 PM
Atria Senior Living
Jacksonville: 386‑944‑7850

More events...

What's New

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FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.