To qualify for a FREE special phone, you must be:

  1. A permanent Florida resident
  2. At least 3 years old
  3. Certified as having a hearing loss or speech impairment

Get Application En Español

Or call FTRI at

Upcoming Events

February 25, 2020 - 10:00 AM to 1:00 PM
Dedicated Senior Medical Center - Northside
Jacksonville: 386‑944‑7850
February 25, 2020 - 10:00 to 2:00 pm
Reliance Medical Center
Lakeland: 863‑686‑3189
February 26, 2020 - 10:00 AM to 1:00 PM
Dedicated Senior Medical Center - Arlington
Jacksonville: 386‑944‑7850
February 26, 2020 - 10:00 AM to 2:00 PM
Dedicated Senior Medical Center - Bradenton
Bradenton: 727‑399‑9983
February 26, 2020 - 2:00 PM to 4:00 PM
Los Robles Apartments
Miami: 305‑271‑7343
February 26, 2020 - 9:30 AM to 1:30 AM
Dedicated Senior Medical Greenacres by ChenMed
Greenacres: 772‑334‑2233
February 26, 2020 - 9:30 AM to 12:30 PM
ChenMed North Miami 125th
North Miami: 954‑601‑1930

More events...

What's New

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FTRI now has a new Customer Care toll-free telephone number for clients to call if they are experiencing trouble with their amplified phone. The new number to call is 888-554-1151 or you may email Customer Care at You may also contact FTRI at 888-447-5620 (TTY) or 850-270-2641 (Video Phone). For Sprint wireless services, please visit



FTRI offers a variety of amplified telephones to meet the need of persons with a mild, moderate, or severe hearing loss. To learn more about the different types of amplified telephone please click on the telephone icon. These amplified telephones are available at all of the 29 Regional Distribution Centers located throughout the state. Use our Find A Location option to locate the nearest RDC in your area.